Shipping

Shipping
      Expected delivery timeframes
      Shipping Costs (US)
           Expedited Shipping Costs
      International Shipping
           Shipping to Canada

Shipping:

Most* orders ship within 48 hours. This means that most* orders are packaged and handed off to UPS within 48 hours. Delivery times are in addition to the 48 hour shipping guideline. We ship Monday through Friday, once daily at about 4pm Eastern Time. UPS does not make Saturday or Sunday pick-ups. Orders will ship within 48 hours from the beginning of the next business day. Orders placed after 12pm (noon) Friday will ship within 48 hours from the beginning of business on Monday.

Incorrect information such as billing address or an option not selected for an item will cause your order to be delayed and placed on temporary hold status until information is corrected.

The following is an example of expected delivery timeframes, assuming your order is placed before 12pm (noon) on Monday:

MethodEstimated Delivery Date
UPS Next Day AirDelivery by noon Thursday
UPS Next Day Air Saver    Delivery by end of day Thursday
UPS 2nd Day AirDelivery by end of day Friday
UPS 3 Day SelectDelivery by end of day the following Monday
UPS GroundDelivery by end of day the following Wednesday


*Some orders require additional time to ship. Special orders will ship as soon as we receive them, expected timeframes are usually listed in the product information. Skates that require sharpening will need one additional day for shipment. If your item is back-ordered we will notify you, and your item will ship as soon as stock is replenished. Shipments to Canada require extra shipping time as outlined here.

We ship USPS Priority Mail, UPS ground or FEDEX Ground at the ground rate unless requested otherwise. Some items are drop shipped from manufacturers or distributors as many skating products are custom manufactured or built to order. We no longer ship to hotels or any other location that requires a time period for delivery.

Inventory and Delivery Time:

We ship from our own facilities in Delaware and New Jersey, as well as from eight regional distribution facilities and directly from several manufacturers. This flexible distribution method helps us to speed delivery to you as well as to provide a very wide array of merchandise as well as the ability to custom produce almost any type of skate with exactly the components you desire. From time to time, we may automatically substitute an upgraded product or component if the exact item requested is discontinued. We try to work closely with our suppliers to ensure you receive what you order.

If you have any questions regarding the availability of a product, please e-mail us. We try to respond no later than the end of the next business day, except during peak season and the holidays.

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Ground shipping and handling as follows:

AmountShipping Charge
$0 to $9.99add $4.95
$10.00 to 16.99add $6.95
$17.00 to $24.99add $7.95
$25.00 to $49.99add $10.95
$50.00 to $99.99add $13.95
$100.00 to $299.99      add $16.95
Over $299.99free


No additional shipping is charged on back orders. Ground shipping is free for orders of $300 or more. in the Continental US (see below for orders outside the Continental US.)

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Expedited shipping is charged as follows:

MethodShipping Charge
Next Day Air $59
Next Day Air Saver    $49
2nd Day Air$39
3 Day Select$29(Continental US only)


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Shipping of heavy or bulky items such as hockey pads and luggage or multiple pairs of skates may require a shipping surcharge. Occasionally, multiple products must be shipped from several locations and this can also result in excess shipping charges. We will email you with an estimate of surcharges and you will have an opportunity to cancel your order at that time with no penalty.

Foreign Orders:

All Foreign, non-US, APO, FPO, Alaska, Hawaii, and US Possessions are subject to additional shipping and handling charges regardless of order size. Shipping charges for AK and HI are calculated at the time your order is submitted. For US possessions or heavy or bulky orders, we will email you with an estimate of shipping charges and you will have an opportunity to cancel your order at that time with no penalty. After shipping cost approval, any Refused shipments will still be charged actual outbound shipping charges and any costs incurred by Skatebuys for return shipment. Refused items, except with our express written authorization, are subject to 20% restock charge. (See below for more foreign order information)

Canada: We are a Non-Resident importer to Canada. This means that you are charged the same prices for duties, customs brokerage and GST as if we were a Canadian company. All duties, brokerage fees and GST are included in the shipping price, calculated for one pair of average weight skates. There is no PST under this arrangement:

AmountShipping Charge
$0 to $16.99$21.95
$17.00 to $24.99add $22.95
$25.00 to $99.99add $29.95
$100.00 to $299.99  $31.95
$300.00 to $399.99$33.95
$400.00 to $499.99add $39.95
$500.00 to $599.99add $46.95
$600.00 to $799.99add $54.95
$800.00 to $999.99add $68.95
$1000.00 to $1199.99add $62.95
$1200.00 and up$62.95 + 7% GST


We reserve the right to surcharge for heavier weight or bulky shipments or to remote provinces if warranted. We will always contact you in advance and get your approval before doing so. For shipments in excess of the amount on our shipping table add 7% GST to the amount shown.

We currently ship once a week to Canada, generally Friday. It takes two days to Fort Erie, then whatever time it takes UPS to ship to your province.

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All other non-US orders will take a minimum of two weeks to be delivered, regardless of shipping method. It takes time to complete the extra paperwork, consolidate the order, and merchandise is frequently delayed at customs. We will only ship using insurable methods. If you are willing to pay for the cost of ups, air mail or express mail shipping, we will be happy to ship using that method. Payment of all fees, duties, brokerage fees, taxes etc. are the responsibility of the customer in the country of receipt. Refused packages due to non-payment of these fees will result in the customer being charged the initial cost of shipping and any costs, including shipping and fees incurred by Skatebuys to retrieve the merchandise and a 20% restocking fee.

We cannot guarantee delivery date due to any delays in transit time or customs.
We reserve the right to refuse shipping to countries not listed on our shipping list. If you do not see your country listed, please e-mail us Because of fraud problems, we must limit our shipping policies. Orders from non-US cutomers will be fulfilled without question if payment is made using PayPal. Please e-mail us with your request.

Please contact us at if you do not receive your order within 4 weeks.